This page compiles essential information to help travelers to Japan and residents receive medical care smoothly in Japan.

• Japan's Health Insurance System

All citizens in Japan are covered by the National Health Insurance system, generally paying 30% of medical costs. However, foreign tourists not staying for more than three months cannot use this system and must pay in full out-of-pocket, later claiming reimbursement from their home country's travel insurance.

• Finding a Hospital

Our site allows you to search for emergency hospitals open 24/7, based on your current location and symptoms. After finding a hospital, call to confirm if they can see you.

• How to Call an Ambulance

Dialing 199 connects you with emergency services, while 100 is for the police. In Tokyo, ambulances typically arrive within 10 minutes.

• The Need for Appointments

Whether an appointment is necessary depends on the clinic, so it is advised to call ahead. Emergency hospitals searchable on our site do not require appointments, but it's wise to call in advance to ensure a doctor is available.

• What to Bring for Your First Visit

① Passport

② Cash or Credit Card (Check if credit card payment is accepted when you call.)

③ Documents needed for insurance claims (Check with your insurance company for required documents, as they vary and may need a doctor's signature in a specific format.)

• Payment Methods and Medical Costs

Payment can be made in cash or by credit card. Medical costs vary depending on the consultation and treatment, from under 10,000 yen for a simple consultation and prescription to tens or hundreds of thousands of yen for tests like CT scans, MRIs, and blood tests.

• Difference Between Prescription and Over-the-Counter Medication

In Japan, you can buy simple painkillers and antiallergics at drugstores. Prescription medications, including higher dosage drugs and antibiotics, are obtained by taking a prescription from a doctor to a pharmacy.

• Tips for Communicating at Pharmacies

Many urban pharmacies have pharmacists on-site, so it's good to consult them for minor symptoms.

• Medications to Keep on Hand

It's advisable to bring medications for chronic conditions, pain relievers, motion sickness pills, and antiallergics from your home country to avoid inconvenience.

• Hay Fever

Seasonal diseases are common in Japan, especially in spring when cedar and cypress pollen can cause allergic reactions for many people. Symptoms include runny nose, nasal congestion, itchy eyes, sneezing, and coughing. Countermeasures include wearing masks to avoid pollen exposure or taking antiallergic medications.

• Colds

During winter, upper respiratory infections including influenza are common, with symptoms like fever, cough, and sore throat. Prevention, including hand washing, gargling, and using hand sanitizer, is crucial as treatment is generally symptomatic.

• Food Poisoning

Japan's water is exceptionally clean, so waterborne food poisoning is rare. However, food like raw fish and shellfish, especially oysters, can cause acute gastroenteritis. Basic treatment is symptomatic, but seek medical attention if symptoms are severe or persist.

The links below are a compilation of useful sites for foreigners seeking medical attention in Japan. Please use them as needed.